Call Logs
View and analyze all call interactions and their outcomes.
Filters
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Call History
5 calls found
| Contact | Status | Duration | Date | Summary | Automation |
|---|---|---|---|---|---|
John Smith +1 (555) 123-4567 | completed | 2:34 | 2024-01-15 14:30 | Flight booking inquiry resolved successfully | Flight Booking Support |
Sarah Johnson +1 (555) 234-5678 | failed | 1:45 | 2024-01-15 15:15 | Hotel reservation issue - escalated to human | Hotel Reservation |
Mike Davis +1 (555) 345-6789 | completed | 3:12 | 2024-01-15 16:00 | VCC decline handled automatically | VCC Decline Handler |
Lisa Wilson +1 (555) 456-7890 | completed | 2:18 | 2024-01-15 16:45 | Refund request processed successfully | Refund Request |
David Brown +1 (555) 567-8901 | escalated | 4:23 | 2024-01-15 17:30 | Complex itinerary change - human assistance required | Flight Booking Support |