Dashboard
Welcome back! Here's an overview of your travel support operations.
Total Calls
+20.1% from last period
Avg. Response Time
-12% from last period
Success Rate
+2.1% from last period
Cost Savings
+15% from last period
Call Outcomes
Distribution of call results for the selected period
Call Volume & Response Time
Daily call volume and average response time
Active Automations
Currently running automation workflows and their performance
Flight Booking Support
156 calls • 94.2% success rate
Hotel Reservation
89 calls • 96.8% success rate
VCC Decline Handler
234 calls • 91.5% success rate
Refund Request
67 calls • 88.9% success rate
Recent Activity
Latest calls and automations
Call #1001 completed
Customer inquiry resolved in 2.1s
Call #1002 completed
Customer inquiry resolved in 2.1s
Call #1003 completed
Customer inquiry resolved in 2.1s
Call #1004 completed
Customer inquiry resolved in 2.1s
Call #1005 completed
Customer inquiry resolved in 2.1s