Workflow Templates

Pre-built conversation templates for common travel scenarios.

Booking

Flight Booking Support

Handle flight booking inquiries, modifications, and cancellations with intelligent routing and confirmation.

Usage

156 times

Success Rate

94.2%

Avg Duration

2.3s

Languages

3

Key Features

Booking Confirmation
Flight Changes
Cancellation Handling
+1 more

Languages

English
Spanish
French
Last updated: 2024-01-15
Booking

Hotel Reservation

Process hotel bookings, handle reservation confirmations, and manage booking modifications.

Usage

89 times

Success Rate

96.8%

Avg Duration

1.8s

Languages

2

Key Features

Reservation Confirmation
Room Changes
Check-in Support
+1 more

Languages

English
Spanish
Last updated: 2024-01-12
Payment

VCC Decline Handler

Automatically handle virtual credit card declines by generating new VCCs and updating hotel information.

Usage

234 times

Success Rate

91.5%

Avg Duration

3.2s

Languages

1

Key Features

VCC Generation
Hotel Notification
Payment Verification
+1 more

Languages

English
Last updated: 2024-01-10
Support

Refund Request

Process refund requests, verify cancellation policies, and handle refund processing with proper documentation.

Usage

67 times

Success Rate

88.9%

Avg Duration

4.1s

Languages

4

Key Features

Policy Verification
Refund Processing
Documentation
+1 more

Languages

English
Spanish
French
German
Last updated: 2024-01-08
Support

Baggage Claim Support

Assist customers with baggage claim issues, lost luggage reports, and compensation requests.

Usage

123 times

Success Rate

92.3%

Avg Duration

5.2s

Languages

2

Key Features

Claim Filing
Status Tracking
Compensation
+1 more

Languages

English
Spanish
Last updated: 2024-01-06
Insurance

Travel Insurance

Handle travel insurance inquiries, policy explanations, and claim initiation processes.

Usage

78 times

Success Rate

89.7%

Avg Duration

6.8s

Languages

2

Key Features

Policy Information
Claim Initiation
Coverage Explanation
+1 more

Languages

English
French
Last updated: 2024-01-04
Information

Visa Information

Provide visa requirements, documentation guidance, and application process information.

Usage

34 times

Success Rate

95.1%

Avg Duration

7.5s

Languages

5

Key Features

Requirement Check
Documentation Guide
Process Explanation
+1 more

Languages

English
Spanish
French
German
Italian
Last updated: 2024-01-02
Booking

Car Rental

Handle car rental bookings, modifications, and support for rental-related inquiries.

Usage

56 times

Success Rate

93.4%

Avg Duration

2.9s

Languages

2

Key Features

Rental Booking
Vehicle Selection
Modification Support
+1 more

Languages

English
Spanish
Last updated: 2024-01-01

Template Categories

Overview of available template categories and their usage

Booking
3
templates
301 total uses
94.8% avg success
Payment
1
templates
234 total uses
91.5% avg success
Support
2
templates
190 total uses
90.6% avg success
Insurance
1
templates
78 total uses
89.7% avg success
Information
1
templates
34 total uses
95.1% avg success